Verzendbeleid

Order Cut-Off Time

Orders placed before 12:00 p.m. will be processed the same day.

Processing Time

Order processing time is 1–3 business days (Monday to Friday).

Delivery Time

Delivery time is usually 5–10 business days (Monday to Friday).

Shipping Costs: Free Shipping.

Shipping Costs

At The Products Collective, shipping is free for all orders. We want your shopping experience to be as easy and affordable as possible.

Order Tracking

As soon as your order leaves our warehouse, you will receive a confirmation email with a tracking number. This will allow you to track your order at any time through our “Track Your Order” page.

If you experience any issues tracking your order, please do not hesitate to contact us.

Additional Information

Order Cancellations

Once payment has been confirmed, the order automatically enters the logistics processing phase, therefore it is not possible to cancel or modify it. We recommend carefully reviewing all details before completing your purchase.

Orders in Transit

While the order is within the estimated delivery timeframe and in transit, returns or refunds cannot be requested. Thank you for your understanding.

Size Exchanges

If you are unsure between two sizes, we recommend choosing the larger size. If you wish to make an exchange, you must follow the standard returns procedure.

Incorrect Customer Information

The Products Collective is not responsible for incorrect information provided by the customer (address, name, contact details). Please ensure that all fields are correct before completing your purchase.

Do You Have Any Questions?

Do you have any questions about your order or delivery time?

Please contact us at:
info@theproductscollective.com

Our team is available to assist you.